Northern Frame Animation Studio Inc. (“Northern Frame Animation Studio Inc.”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information we collect, use, disclose, and retain in the course of operating our animation studio business in Canada. This Privacy Policy explains how Northern Frame Animation Studio Inc. handles personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and, where applicable, substantially similar provincial privacy legislation.
1. Introduction and company information
This Privacy Policy applies to personal information collected through our website, email communications, phone communications, project and client engagement processes, employment and contractor-related interactions, and other business activities related to our animation studio services.
Operator / Data Controller:
Northern Frame Animation Studio Inc.
2140 11th Avenue, Unit 305
Regina, SK S4P 3M5
Canada
Email: [email protected]
Phone: +1 (306) 764-5829
2. Data collection and processing
Northern Frame Animation Studio Inc. may collect, use, and process personal information that you provide directly to us or that is collected automatically in connection with our services and communications. Depending on your relationship with us, this may include:
- Contact information: name, email address, telephone number, mailing address, company name, job title, and other business contact details.
- Project and service information: creative briefs, project requirements, storyboards, scripts, reference materials, feedback, approvals, production notes, and communications related to animation, motion design, editing, or related services.
- Account and transaction information: invoices, payment records, billing address, tax-related information, and records of services purchased.
- Technical information: IP address, browser type, device information, operating system, log files, website usage data, and cookie or similar tracking data.
- Communications information: messages sent to us by email, web forms, phone, or social media, including inquiries, complaints, and support requests.
- Employment and contractor information: résumé/CV details, portfolio submissions, work samples, references, qualifications, availability, and related hiring information if you apply for a role or contract opportunity.
We generally collect personal information directly from you, but we may also receive it from clients, business partners, service providers, publicly available sources, or other third parties where permitted by law.
3. Purpose of data processing
Northern Frame Animation Studio Inc. processes personal information for purposes that are reasonable and appropriate in the circumstances, including:
- providing animation studio services and managing client relationships;
- communicating with you about inquiries, projects, estimates, contracts, and deliverables;
- creating, revising, and delivering animation and related creative work;
- preparing proposals, statements of work, invoices, and payment processing;
- administering our website and improving functionality, performance, and user experience;
- maintaining internal records, accounting, and business administration;
- detecting, preventing, and investigating fraud, security incidents, or misuse;
- complying with legal, regulatory, tax, and contractual obligations;
- evaluating applications for employment, freelance, or contractor opportunities;
- marketing our services, where permitted by law and subject to your consent where required.
4. Legal basis for processing
Under Canadian privacy law, we collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances and, where required, with your knowledge and consent. Depending on the context, our processing may be based on one or more of the following grounds:
- Consent: where you have provided consent, either express or implied, for a specific purpose.
- Contractual necessity: where processing is necessary to enter into, perform, or manage a contract with you or your organization.
- Legitimate business purposes: where processing is reasonably required to operate our business, provided such use is appropriate and does not override your interests or rights.
- Legal or regulatory compliance: where we must comply with applicable laws, regulations, court orders, or lawful requests.
- Protection of interests: where necessary to protect the rights, property, safety, or security of Northern Frame Animation Studio Inc., our clients, users, employees, contractors, or the public.
Where we rely on consent, you may withdraw it subject to legal or contractual restrictions and reasonable notice, as described below.
5. Data sharing and third parties
Northern Frame Animation Studio Inc. does not sell personal information. We may share personal information only as necessary and appropriate for the purposes described in this Privacy Policy, including with the following categories of recipients:
- Service providers: companies that provide hosting, cloud storage, email, analytics, security, customer relationship management, accounting, payment processing, file transfer, and similar services.
- Professional advisors: lawyers, accountants, auditors, insurers, consultants, and other advisors engaged by us.
- Clients and project collaborators: where necessary to deliver a project, coordinate production, or obtain approvals.
- Regulatory, legal, and governmental authorities: where required by law or to respond to lawful requests.
- Business transaction counterparties: in connection with a merger, financing, restructuring, sale, or transfer of assets, subject to appropriate safeguards.
We require third parties that handle personal information on our behalf to protect it using contractual and other safeguards appropriate to the sensitivity of the information.
6. Data transfer to third countries
Some of our service providers or collaborators may be located outside Canada, including in the United States or other countries. As a result, personal information may be transferred, stored, or processed outside Canada and may be subject to the laws of those jurisdictions, which may allow access by courts, law enforcement, or regulatory authorities in those countries.
Where we transfer personal information outside Canada, Northern Frame Animation Studio Inc. takes reasonable steps to ensure that appropriate contractual, technical, and organizational safeguards are in place to protect the information in a manner consistent with Canadian privacy requirements.
7. Storage duration
Northern Frame Animation Studio Inc. retains personal information only as long as reasonably necessary to fulfill the purposes for which it was collected, to comply with legal and business requirements, and to resolve disputes.
Retention periods may vary depending on the type of information and the nature of our relationship with you. Examples include:
- Client and project records: kept for the duration of the project and for a reasonable period afterward for follow-up, legal, accounting, or tax purposes.
- Billing and accounting records: retained in accordance with applicable tax and accounting laws.
- Website and technical logs: retained for a limited period unless needed for security, troubleshooting, or legal reasons.
- Applicant and contractor information: retained for recruitment and business administration purposes, subject to applicable laws and your consent where required.
When personal information is no longer required, we will securely delete, destroy, anonymize, or de-identify it, as appropriate.
8. User rights
Subject to applicable law, you may have the following rights regarding your personal information held by Northern Frame Animation Studio Inc.:
- Access: to request confirmation of whether we hold personal information about you and to receive access to that information.
- Rectification: to request correction of inaccurate, incomplete, or outdated personal information.
- Erasure: to request deletion of personal information, where permitted by law.
- Restriction: to request limits on certain processing in appropriate circumstances.
- Data portability: to request a copy of certain information in a structured, commonly used, and machine-readable format where applicable under law.
- Objection: to object to certain processing based on our legitimate business purposes, where applicable.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request. We will respond within a reasonable time and in accordance with applicable legal requirements.
9. Withdrawal of consent
Where our processing is based on your consent, you may withdraw that consent at any time by contacting Northern Frame Animation Studio Inc. using the information below. Withdrawing consent will not affect the lawfulness of any processing carried out before withdrawal, and it may not prevent processing where we are legally permitted or required to continue.
If you withdraw consent, we will explain any consequences this may have for our ability to provide services or continue a relationship with you.
10. Right to complain
If you have concerns about our privacy practices, please contact us first so we can try to resolve the issue. You also have the right to file a complaint with the applicable privacy regulator in Canada, such as the Office of the Privacy Commissioner of Canada, or with a provincial privacy authority where applicable.
We encourage you to contact us promptly so that we may investigate and address your concerns in a timely manner.
11. Data security
Northern Frame Animation Studio Inc. uses reasonable physical, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction. These safeguards may include access controls, password protection, encryption where appropriate, secure storage, staff access limitations, and secure disposal practices.
However, no method of transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You should also take steps to protect your own information, including safeguarding passwords and limiting sensitive information shared through unsecured channels.
12. Contact information
If you have questions, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact:
Northern Frame Animation Studio Inc.
2140 11th Avenue, Unit 305
Regina, SK S4P 3M5
Canada
Email: [email protected]
Phone: +1 (306) 764-5829
13. Changes to privacy policy
Northern Frame Animation Studio Inc. may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will take reasonable steps to notify you, such as by posting the updated policy on our website or by other appropriate communication methods.
The revised Privacy Policy will be effective as of the date it is posted or otherwise communicated, unless stated otherwise. We encourage you to review this Privacy Policy periodically to stay informed about how Northern Frame Animation Studio Inc. protects personal information.